May 6, 2013
A lot of business -- particular auto repair businesses -- like to use words like "honest", but not really stand by it. Integrity IS honest! I CAN trust Integrity to work on our cars -- and to be honest about what's wrong and to quote a fair price! We recently had a repair done that saved us just over $500.00 from what a "chain" auto shop was going to charge. The "chain" shop was getting the SAME part(s) from the SAME place. In fact, the parts were pretty much similar But, the "chain" shop was charging OVER 3 TIMES more for one part than the other. Keep in mind that these were the same parts -- each cost about $100.00 from the dealer -- but the 'chain shop' decided that one of the parts was worth over $400.00, and the other part was "worth" about $225.00. So, before labor was even factored in, the "chain" wanted to charge us over $600.00 for parts. Parts that cost $200.00 TOTAL (I know places need to upcharge for parts to make $$, but that's ridiculous). The estimate from the 'chain shop': just shy of $1100.00. It was a labor-intensive repair, but Chris & the gang at Integrity saved us HALF that amount. Because they did NOT believe in gouging customers like this 'chain shop' was clearly going to. The guys at Integrity will speak to you in layman's terms so you completely understand the issue. This is one place that I trust to take my car to when there's a problem and get an HONEST diagnosis on, and an HONEST quote. You can trust Integrity--unlike many other places who will tell you "oh, you also need this and this and this" when you might not actually need it at that time in an attempt to get more $$ from you. Keep up the great work, guys!!
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