Last year was the first time we have ever boarded our dogs after having them for 12 years. I wouldn't take them anywhere else! With a professional pet behaviorist who has trained all of the staff wonderfully, I have no doubts that they can handle our pets and their issues (which are non existent at the lodge because everyone is so well trained. I will never forget working at a kennel and being told to use a broom to "encourage" a dog to go out the guillotine style door to go potty and it's teeth and gums bleeding from biting the broom so bad, if there were ever an issue at All Creatures, I have faith in the staff that they would enlist the help of the specialist to over come any issue) And being connected to a vet clinic is a huge plus too!!!!